To ensure customer satisfaction , Garofalo Orologi&Gioielli offers the option of returning items for replacement or refund. This can be done by exchanging a size, item, or refund.

For any returns for size or item exchanges, please contact the WhatsApp number and request the exchange, which will always be carried out by Garofalo Orologi&Gioielli via courier.

To return with a refund, always contact the WhatsApp number within 14 days of delivery of the package. Request a return with a refund. The return shipping is at the customer's expense and must be sent to Garofalo Gioielli Via Medina, 67/68, 80133 Naples NA. Once the product has been received and its authenticity and non-alteration have been verified, the refund will be made to the payment method used for the purchase, excluding shipping costs.

WhatsApp customer service at 081 001 2585 or email service garofalogioielli@gmail.com .